FAQs

Fothergill's FAQs

If you can't find you're looking for, hopefully our frequently asked questions can help! We know how important your garden is to you, and understand that sometimes you may need a little extra help or advice.

Below are some useful links, support and guidance. If you can’t find what you’re looking for, please feel free to reach out to our customer service team! We are always happy to help!

Our promise to you: 100% satisfaction guaranteed

All of us at Fothergill's Seeds genuinely care for our customers and strive to only send out the highest quality seeds to allow for the best rate of success possible. We understand that on occasion, things can go wrong. Please rest assured, we will always do our very best to put things right. Should you be dissatisfied for any reason, please reach out to our customer service department and we will gladly help find a resolution per our customer satisfaction guarantee.

Quality is our number one priority which is why we pride ourselves in offering a 100% Satisfaction Guarantee. We are happy to guarantee that all our seeds will have a high germination levels and that our plants and products will arrive in good condition.

We regret that we cannot replace or refund products affected by adverse weather conditions, pests or diseases, or offer compensation in the unlikely event of a seed mispack or germination failure.

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